Terms of service
Welcome to King Jouet Liban! By using our website or services, you agree to be bound by the terms outlined below. Please read these Terms & Conditions carefully before browsing, shopping, or interacting with us.
Acceptance of Terms
By accessing King Jouet or placing an order, you acknowledge and agree to abide by these Terms & Conditions as well as our Privacy Policy. If you do not agree, please discontinue use of our services.
Eligibility to Purchase
To shop on our website, you must:
- Be legally capable of entering binding contracts
- Provide accurate personal details (name, mobile number, email, billing/shipping address)
- Use valid payment methods (Visa, MasterCard, or Cash on Delivery)
You confirm that all information provided is true and that you are the rightful owner of the payment credentials used.
Prices and Payment
- All prices are listed in United States Dollars (USD) and include VAT.
- We accept the following payment methods:
- Visa & MasterCard
- Cash on Delivery (COD)
- Payments are securely processed through trusted third-party providers. We do not store or share card details.
Prices are subject to change at any time without prior notice.
Orders and Availability
- All orders are subject to product availability.
- We reserve the right to cancel any order due to errors in pricing, availability, or suspected fraud.
- Order confirmation is not a binding acceptance until the order has been processed and shipped.
Shipping & Delivery
- Orders are delivered across Lebanon within 2 to 4 working days (excluding weekends and holidays).
- Delivery charges, if applicable, will be clearly shown at checkout.
- We are not responsible for delays due to external factors beyond our control (e.g., courier delays, weather conditions).
Cancellations and Exchanges
Cancellation
If you wish to cancel an order before it is processed, please contact our customer service team immediately.
Exchange
- Products can be exchanged within 7 days of purchase by visiting a King Jouet Liban store.
- Items must be unused, in original packaging, and accompanied by the invoice or proof of purchase.
- Exchanges are not accepted if packaging is damaged or opened.
- If you receive a wrong or defective product, contact our customer service team as soon as possible.
Note: We do not offer refunds at this time. Only exchanges are permitted.
User Responsibilities
By using our site, you agree:
- Not to engage in fraudulent, harmful, or unlawful activity
- Not to interfere with site operations or security
- To use the website only for lawful and intended purposes
Intellectual Property
All content (logos, text, images, graphics) is the property of King Jouet Liban or its licensors. Unauthorized copying or use is strictly prohibited.
Limitation of Liability
King Jouet Liban is not liable for:
- Any damages resulting from the use or inability to use the website
- Errors or inaccuracies on the site
- Unauthorized access to your data despite reasonable security measures
Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on our website, and continued use of our services implies acceptance of any changes.
Governing Law
These Terms are governed by the laws of Lebanon. Any disputes will be subject to the jurisdiction of Lebanese courts.
Contact Us
For inquiries about these Terms & Conditions, please contact our customer support team:
📧 Email: crm@ambgrouplb.com
📞 Phone: +961 79 368 598