Privacy policy
Last updated: March 20, 2025
At King Jouet Liban, your privacy is our priority. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, protect, and manage your data when you interact with us online or in-store.
Information We Collect
We collect personal information when you:
- Visit our website
- Place an order
- Subscribe to our newsletter
- Contact our customer service team
- Provide feedback or participate in surveys
This may include:
- Full name
- Email address and phone number
- Shipping and billing addresses
- Order history and transaction details
- Feedback or communication records
- Payment information (handled securely through trusted third-party providers)
How We Use Your Information
We use the data you provide to:
- Process and fulfill orders
- Communicate with you about your purchases
- Improve your shopping experience
- Respond to inquiries and customer service requests
- Send updates about promotions or new products (only with your consent)
- Gather feedback to enhance our services
Data Protection & Security
Your personal data is stored securely and protected using industry-standard practices:
- Encrypted payment processing via SSL (Secure Socket Layer)
- Secure servers with restricted access
- Regular system updates and security checks
- Data access limited to authorized personnel only
We do not store or directly process your payment information on our servers.
Cookies
We use cookies to:
- Enhance your browsing and shopping experience
- Remember your preferences and cart contents
- Analyze site traffic and interactions to improve performance
You can manage or disable cookies through your browser settings at any time.
Sharing Your Information
We only share your data with trusted partners when necessary to:
- Fulfill orders (e.g., with shipping and logistics providers)
- Process payments (via secure gateways)
- Comply with legal or regulatory requirements
We do not sell, rent, or share your personal data with third parties for advertising purposes without your explicit consent.
Your Rights
You have the right to:
- Access and review your personal data
- Correct inaccuracies in your information
- Request deletion of your data (unless legally required to retain it)
- opt out of marketing emails at any time
To exercise these rights, contact us at: 📧 crm@ambgrouplb.com
Account Deletion
You may delete your account and associated personal data at any time through your account settings or by contacting customer support.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be posted on our website. Continued use of our services after changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this policy or how we handle your personal data, please contact us:
Customer Service Team
